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Terms of use

We Solo - Terms of Use

Last Updated March 2026

1. Agreement to Terms

These Terms of Use (“Terms”) form a binding agreement between We Solo, LLC, a Washington limited liability company (“We Solo,” “we,” “us,” or “our”), and any individual or entity who accesses or uses our mobile application, website, or related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (incorporated by reference).

If you do not agree, you must stop using the Service immediately.

2. Definitions

For clarity:

  • “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household. This may include identifiers such as a name, email address, account information, online identifiers, internet or browsing activity, transaction records, location data, or inferences drawn from such data to create a profile about a user’s preferences or characteristics.
  • “Sensitive Personal Data” means a subset of Personal Information that requires enhanced protection under applicable data protection laws. This may include government-issued identification numbers (such as social security or national identification numbers), financial account or payment credentials, precise geolocation data, biometric or genetic data used to uniquely identify an individual, the contents of private communications (such as mail, email, or text messages), and information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health information, or data concerning a person’s sex life or sexual orientation.
  • “Aggregated Data” means data that has been aggregated or de-identified such that it cannot reasonably identify an individual.
  • “Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
  • “Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • “Partner” or “Third-Party Partner” means an entity authorized to receive data for analytics, research, or marketing.
  • “Data Sale” means the transfer of Personal Information or Aggregated Data for monetary or other valuable consideration.
  • “User Content” means any text, photo, listing, or material submitted through the Service.
  • “Prohibited Conduct” means any use of the Service that violates these Terms, applicable law, or We Solo’s safety or community standards, including harassment, abuse, fraud, impersonation, or illegal activity.
  • “Offline Activity” means any interaction, meeting, travel, or activity occurring outside the Service, even if facilitated through the Service.

3. Eligibility and Compliance

You must be at least 18 (eighteen) years old and legally capable of entering into this Agreement.

You are responsible for complying with all laws that apply where you use the Service, including local data-protection, consumer, and export-control rules. You may not use the Service if prohibited under applicable export-control or sanctions laws.

If We Solo becomes aware that a user under the age of 18 has created an account or provided Personal Information, we reserve the right to suspend or terminate the account and delete associated data, subject to applicable law.

4. Account Registration and Security

To access certain features of the Service, you may be required to create an account or authenticate through a third-party login provider such as Apple, Google, or Facebook.

By registering, you authorize We Solo to collect and store limited profile information necessary to create and maintain your account.

You agree to:

  • Provide accurate and current information;
  • Maintain the confidentiality of your login credentials;
  • Notify We Solo promptly of any unauthorized use of your account.

You are responsible for all activities conducted under your account.

We Solo is not liable for losses resulting from unauthorized access to your account caused by your failure to safeguard credentials.

5. Modifications and Termination

We Solo may change, suspend, or terminate any part of the Service or these Terms at any time. Material updates will be announced within the Service or on our website or other reasonable means prior to taking effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

We Solo may suspend or close accounts for policy violations, misuse, or inactivity. We Solo may immediately suspend or remove accounts or content that pose safety or legal risks.

6. User Conduct and Content

You are solely responsible for your User Content you submit through the Service.

By submitting User Content, you grant We Solo a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, and display such content for the duration necessary to operate, promote, and improve the Service.

You represent that:

  • You own or have permission to use any content you submit;
  • Your content does not violate any law or third-party rights; 
  • Your use of the Service complies with these Terms.

Users may not engage in Prohibited Conduct, including:

  • Harassment or abuse;
  • Fraud or impersonation;
  • Illegal activities;
  • Misuse of the Service;
  • Scraping or unauthorized data harvesting.

We Solo reserves the right to review, remove, restrict, or disable content or accounts that violate these Terms or pose safety or legal risks.

We Solo may also cooperate with law enforcement authorities where required by applicable law.

We Solo does not supervise Offline Activities and is not responsible for real-world interactions.

a. Copyright Policy (DMCA)

We Solo respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

If you believe content on the Service infringes your copyright, you may submit a written notice including:

  • Identification of the copyrighted work
  • Identification of the infringing material
  • Your contact information
  • A statement of good faith belief
  • A statement under penalty of perjury that the notice is accurate

Upon receipt of a valid notice, We Solo may remove or disable access to the allegedly infringing content.

Users who repeatedly infringe intellectual property rights may have their accounts terminated.

Counter-notices may be submitted as permitted under the DMCA.

7. Data Collection, Use, and Disclosure

a. Information We Collect

We Solo collects registration data, device identifiers, usage statistics, approximate or precise location (if enabled), and travel or activity information generated through the Service.

Information may be collected directly from users or automatically through use of the Service.

At or before the time Personal Information is collected, users will be informed of the categories of information collected and the purposes for which the information will be used, as described in these Terms and our Privacy Policy.

b. Purpose of Use

Data is used to:

  • Operate and improve the Service;
  • Personalize recommendations;
  • Ensure safety and prevent fraud;
  • Conduct analytics, research, and product development;
  • Support marketing, advertising, and service communications in accordance with applicable law;
  • Comply with legal obligations.

Where required by applicable data protection laws, We Solo processes Personal Information based on appropriate legal bases, including performance of a contract, user consent, legitimate interests, or compliance with legal obligations.

Where processing relies on consent, users may withdraw consent at any time without affecting prior lawful processing.

Where Sensitive Personal Data is processed, such data will only be used where strictly necessary for the purposes described above related to service provision, safety, or legal compliance, and will not be used for advertising or marketing purposes unless explicit consent is obtained where required by applicable law.

c. Data Sharing and Sale

We Solo may share Aggregated Data or limited Personal Information, including data used for Profiling, with reliableThird-Party Partners—including data, travel, and marketing companies for advertising, marketing, research, or analytics, which under some privacy laws could legally be characterized as “sharing” or targeted advertising.

Partners must:

  • Maintain adequate technical and organizational security;
  • Comply with all applicable privacy and consumer-protection laws.

d. User Rights and Opt-Out

You can opt out of data sharing with third parties through your We Solo account privacy settings. Data preferences, including opting out of the sale or sharing of Personal Information where applicable, can be managed at any time through the Privacy & Data Settings within the Service.

Opt-out choices will take effect within a reasonable period and will be applied across applicable systems.

Aggregated Data that cannot reasonably identify users may continue to be retained by We Solo for internal use.

e. International Transfers

Information may be processed outside your country, including in the U.S.

We Solo uses recognized lawful transfer mechanisms, including Standard Contractual Clauses or other legally recognized safeguards, to ensure that Personal Information transferred internationally remains protected.

f. Partner Oversight and Audit

We Solo maintains written agreements with partners and reserves the right to audit or terminate any partner that fails to comply with data-protection obligations.

g. Global Privacy Rights

Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your Personal Information.

These rights may include the right to:

  • Request access to or disclosure of the Personal Information we hold about you, including categories of data collected, sources of collection, purposes of processing, and categories of third parties receiving such information;
  • Request correction of inaccurate Personal Information;
  • Request deletion of Personal Information, subject to certain legal exceptions;
  • Request a copy of your Personal Information in a portable format where applicable;
  • Object to or restrict certain processing of Personal Information;
  • Opt out of the sale or sharing of Personal Information for targeted or cross-context behavioral advertising;
  • Request that the use and disclosure of sensitive Personal Information be limited to purposes necessary to provide requested services or otherwise permitted by law;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a competent data protection authority where required by applicable law.

We Solo will not discriminate against you for exercising any privacy rights provided by applicable law.

Requests may be submitted through the Privacy & Data Settings within the Service or through our support channels. We Solo may take reasonable steps to verify your identity before processing such requests.

h. Data Retention

We Solo collects and retains Personal Information only to the extent reasonably necessary to fulfill the purposes identified at or before the time of collection, including providing the Service, complying with legal obligations, resolving disputes, and enforcing these Terms.

Personal Information is retained only for as long as reasonably necessary for those purposes or as required by applicable law.

Retention periods may vary depending on the nature of the data and applicable legal requirements.

8. Intellectual Property

Except for User Content, all software, design, technology, trademarks, and materials in the Service are owned by We Solo or its licensors.

You receive a limited, revocable, non-exclusive license to use the Service for personal, lawful purposes.

Users may not reproduce, distribute, reverse-engineer, or exploit the Service without authorization.

9. Third-Party Links and Services

The Service may contain links to or integrate with third-party websites or services.

We Solo is not responsible for their content or practices; your interactions with them are solely between you and those third parties.

We Solo is not a travel provider, carrier, accommodation provider, tour operator, or merchant of record unless explicitly stated.

Any bookings, purchases, or services obtained through third parties are solely between you and the applicable provider.

We Solo is not responsible for pricing errors, cancellations, availability changes, or third-party performance.

10. In-App Purchases and Subscriptions

Certain features require payment. Prices, renewal terms, and applicable taxes are displayed at purchase.

All billing is handled by the app-store provider and subject to its terms.

Refunds are governed by that provider’s policies and any mandatory consumer-law rights.

Subscriptions automatically renew unless canceled before the renewal date through your app-store account settings.

Free trials, if offered, will automatically convert to paid subscriptions unless canceled prior to the end of the trial period.

You are responsible for managing your subscription and cancellation directly through the applicable app-store provider.

Except where required by law, all purchases are non-refundable.

11. User Representations and Warranties

You represent that you:

  • Will use the Service only for lawful purposes;
  • Will not attempt to disrupt or reverse-engineer the Service; and
  • Have full rights to any information you submit.

We Solo acts solely as a technology platform facilitating user interactions and does not control or verify the conduct of users or third-party providers.

12. Security and Data Integrity

We Solo uses commercially reasonable administrative, technical, and organizational measures to protect data.

However, no system or transmission over the internet can be guaranteed to be completely secure.

You acknowledge that you use the Service at your own risk.

13. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE SOLO MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOUR USE IS AT YOUR OWN RISK.

We Solo does not guarantee that the Service will be uninterrupted, error-free, or secure.

We Solo provides a platform for connecting users and sharing travel-related content. We Solo does not provide travel agency services, legal advice, safety guarantees, or professional guidance.

Users are solely responsible for evaluating travel risks, verifying information, obtaining necessary documentation (such as visas), and ensuring compliance with local laws.

We Solo makes no representations regarding the safety, legality, accuracy, or reliability of user-submitted content or Offline Activities.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SOLO AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA OR PROFITS, ARISING FROM YOUR USE OF THE SERVICE OR ANY DATA SALE OR SHARING.

OUR TOTAL LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) TO WE SOLO IN THE TWELVE MONTHS BEFORE THE EVENT.

We Solo is not liable for misuse of data by partners that are bound by contractual privacy obligations and for which We Solo exercised reasonable oversight.

We Solo is not liable for Offline Activities arranged through the Service.

15. Indemnification

You agree to defend, indemnify, and hold harmless We Solo, its affiliates, directors, employees, and agents from any claim, loss, or expense (including attorneys’ fees) arising from:

  • Your use or misuse of the Service;
  • Your violation of these Terms; or
  • Your infringement of any third-party rights.

We Solo reserves the right to assume the exclusive defense of any matter subject to indemnification.

16. Dispute Resolution and Governing Law

a. Binding Arbitration

Except where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding arbitration under the Federal Arbitration Act (“FAA”), rather than in court.

Arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in King County, Washington, unless otherwise required by applicable consumer-protection law.

b. No Class Actions

To the fullest extent permitted by law, disputes shall be conducted on an individual basis only.

You waive any right to participate in class, collective, consolidated, or representative proceedings.

c. Opt-Out Right

You may opt out of arbitration within thirty (30) days of first accepting these Terms by sending written notice to We Solo’s legal contact address. If you opt out, disputes shall be resolved in the courts identified below.

d. Governing Law

These Terms are governed by the laws of the State of Washington and the United States, without regard to conflicts-of-law principles.

e. Venue (If Arbitration Is Inapplicable)

If arbitration is deemed unenforceable, disputes shall be resolved exclusively in the state or federal courts located in King County, Washington.

17. Force Majeure

We Solo is not responsible for delays or failures caused by an objective event, beyond the control of the Party concerned, which is not foreseeable and attributable to any act or failure to take preventative action by that Party such as earthquake, major storm, epidemic, tsunami, landslide, fires, wars and other disasters; network failures; labor disputes; or a change in government policy or a ban by a local competent authority that directly affects Service.

18. Assignment and Transfer

We Solo may assign or transfer its rights or obligations under these Terms in connection with a merger, acquisition, or sale of assets. Users may not assign their rights without prior written consent.

These Terms will bind and benefit the parties and their permitted successors and assigns.

19. Severability and No Waiver

If any provision is held invalid, the remaining provisions remain in effect.

Failure to enforce any term is not a waiver of that term or any other term.

20. Entire Agreement

These Terms, the Privacy Policy, and any supplemental notices constitute the entire agreement between you and We Solo regarding the Service and supersede all prior communications.

21. Contact and Support

Questions or requests may be submitted through the support section of the We Solo app or the contact form on our website.

22. Safety and Reporting

Users may report safety issues; We Solo may act or notify authorities as required.

23. App Store and Google Play Terms

If you download the Service through Apple’s App Store or Google Play:

a. Apple-Specific Terms

Apple Inc. is not a party to these Terms and has no obligation to provide maintenance or support for the Service. To the maximum extent permitted by law, Apple shall have no warranty obligations with respect to the Service.

Apple is a third-party beneficiary of these Terms and may enforce them against you.

b. Google Play Terms

Your use of the Service through Google Play is subject to the Google Play Terms of Service.

Google has no responsibility for the Service and is not liable for claims relating to it.

Effective Date: November 2025